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<blockquote data-quote="Channahon" data-source="post: 346790" data-attributes="member: 7666"><p>You bring up a good point, when I was a center manager I trusted and trained my supervisors to train all new hires per the methods. The management team following a new driver, was for training purposes of not only the driver, but the on car sup as well.</p><p> </p><p>We would observe the driver to ensure methods were followed, and if not, then I would make a point to meet the driver after his/her stop and ask about the method not being followed. If the driver acknowledged they had not followed the method, then the method would be explained again. </p><p> </p><p>If the method was not taught by the on car sup, that was another conversation between me and the supervisor. Then the plan would be to get the sup back on the car to retrain, and ensure all methods were taught.</p><p> </p><p>It is all accountability, starting with the on car sup training, then the driver.</p><p> </p><p>My style of management, which in the long run, made everyone's job easier.</p></blockquote><p></p>
[QUOTE="Channahon, post: 346790, member: 7666"] You bring up a good point, when I was a center manager I trusted and trained my supervisors to train all new hires per the methods. The management team following a new driver, was for training purposes of not only the driver, but the on car sup as well. We would observe the driver to ensure methods were followed, and if not, then I would make a point to meet the driver after his/her stop and ask about the method not being followed. If the driver acknowledged they had not followed the method, then the method would be explained again. If the method was not taught by the on car sup, that was another conversation between me and the supervisor. Then the plan would be to get the sup back on the car to retrain, and ensure all methods were taught. It is all accountability, starting with the on car sup training, then the driver. My style of management, which in the long run, made everyone's job easier. [/QUOTE]
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