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UPS Union Issues
Older driver fired for "not using 3 points of contact", but really for performance.
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<blockquote data-quote="20_years_in" data-source="post: 866850" data-attributes="member: 36081"><p><strong>Re: Older driver fired for "not using 3 points of contact", but really for performanc</strong></p><p></p><p></p><p></p><p>I will give UPS credit for its survival and growth through some very tough economic times. I never claimed to be knowledgeable about management science or economics.</p><p> Theoretically, though, they could say (as paraphrased from the Denzel Washington movie about a runaway train) "I have only one rule: if you are going to do something, do it the right way. If you don't know the right way, then ask." They could accompany that umbrella directive with a display of honesty and integrity on the part of management. My father was a middle manager for a pharmaceutical company for over 35 years, and he said that he never had to lie or cheat once in his entire career. </p><p>Intimidation, harassment and fearmongering <em><strong>can</strong></em> achieve the desired result, but at what cost? If, during the course of my route, I get a reasonable idea that would save UPS money (e.g. make a few deliveries at adjacent businesses while a customer prepares the COD checks or "try to improve EDD"), I <strong>never</strong> feel empowered to act on such ideas. I <u><strong>wait</strong></u> at the business for the consignee to become available and prepare the COD checks and I follow EDD <strong>verbatim</strong> while driving right past stops that I need to make later thinking "I could have saved time by changing EDD a little based on what houses got packages <strong>today</strong>." </p><p>Oh, well. Nothing is perfect. UPS paid for my wife's oncology treatment, my chemical dependency program and my kids' braces, so I give them their due credit. I'm just saying to management: consider being compassionate, honest and fair <strong>ALL THE TIME </strong>and you will reap the benefits of a compliant, loyal and motivated staff.</p></blockquote><p></p>
[QUOTE="20_years_in, post: 866850, member: 36081"] [b]Re: Older driver fired for "not using 3 points of contact", but really for performanc[/b] I will give UPS credit for its survival and growth through some very tough economic times. I never claimed to be knowledgeable about management science or economics. Theoretically, though, they could say (as paraphrased from the Denzel Washington movie about a runaway train) "I have only one rule: if you are going to do something, do it the right way. If you don't know the right way, then ask." They could accompany that umbrella directive with a display of honesty and integrity on the part of management. My father was a middle manager for a pharmaceutical company for over 35 years, and he said that he never had to lie or cheat once in his entire career. Intimidation, harassment and fearmongering [I][B]can[/B][/I] achieve the desired result, but at what cost? If, during the course of my route, I get a reasonable idea that would save UPS money (e.g. make a few deliveries at adjacent businesses while a customer prepares the COD checks or "try to improve EDD"), I [B]never[/B] feel empowered to act on such ideas. I [U][B]wait[/B][/U] at the business for the consignee to become available and prepare the COD checks and I follow EDD [B]verbatim[/B] while driving right past stops that I need to make later thinking "I could have saved time by changing EDD a little based on what houses got packages [B]today[/B]." Oh, well. Nothing is perfect. UPS paid for my wife's oncology treatment, my chemical dependency program and my kids' braces, so I give them their due credit. I'm just saying to management: consider being compassionate, honest and fair [B]ALL THE TIME [/B]and you will reap the benefits of a compliant, loyal and motivated staff. [/QUOTE]
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Older driver fired for "not using 3 points of contact", but really for performance.
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