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on the truck before start time
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<blockquote data-quote="dannyboy" data-source="post: 449385" data-attributes="member: 484"><p>Speed</p><p> </p><p>You said that management is not doing anything about the poor load you are getting. Problem is, they dont have any incentive to fix the problem, it takes time and effort. Things they really dont want to do. And why should they, you are volunteering to fix the problem for them on your own time.</p><p> </p><p>Customers can and do expect more from us than most everybody else. And in most cases, they get it.</p><p> </p><p>I was a driver like that.</p><p> </p><p>But when the issue is that chronic that you have to be out there every day for years, who's fault is it? Its yours. </p><p> </p><p>SoI will make you a bet. You stay off your car before start time. Your customer will get the service they expect. They will get their deliveries in a timely manner. That has been proven too many times in the past. And the fact that you spent 10-60 minutes in your truck off the clock will have no bearing on your service to your customers. </p><p> </p><p>It might affect your paid day, but then that is a management issue, not a service issue.</p><p> </p><p>Bottom line, working off the clock is wrong, it is against UPS policy, and in most if not all places it is against the law.</p><p> </p><p>Respectfully</p><p> </p><p>The Head Idiot</p></blockquote><p></p>
[QUOTE="dannyboy, post: 449385, member: 484"] Speed You said that management is not doing anything about the poor load you are getting. Problem is, they dont have any incentive to fix the problem, it takes time and effort. Things they really dont want to do. And why should they, you are volunteering to fix the problem for them on your own time. Customers can and do expect more from us than most everybody else. And in most cases, they get it. I was a driver like that. But when the issue is that chronic that you have to be out there every day for years, who's fault is it? Its yours. SoI will make you a bet. You stay off your car before start time. Your customer will get the service they expect. They will get their deliveries in a timely manner. That has been proven too many times in the past. And the fact that you spent 10-60 minutes in your truck off the clock will have no bearing on your service to your customers. It might affect your paid day, but then that is a management issue, not a service issue. Bottom line, working off the clock is wrong, it is against UPS policy, and in most if not all places it is against the law. Respectfully The Head Idiot [/QUOTE]
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