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Brown Cafe UPS Forum
UPS Partners
Operations Excellence, what is this all about?
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<blockquote data-quote="UPS Lifer" data-source="post: 891356" data-attributes="member: 9789"><p>8up,</p><p>Based on what you posted, I am getting out of this that OE doesn't care if time cards are manipulated as long as results are acheived. Right? </p><p>At some point, the people who are mis-coding the timecards will get caught. You already know about it... so it is a matter of time. </p><p></p><p>Best practices for every element were developed back in the 90's. The basics don't change over time. but someone or a team may have to go into an operation to see what is not being implemented to get the desired results. And as with life, this could be a complex process that require many steps to get desired results. </p><p></p><p>Bottom Line - improved service to the customer should be ultimate goal and result. A manipulation of code(s) will not improve those results.</p></blockquote><p></p>
[QUOTE="UPS Lifer, post: 891356, member: 9789"] 8up, Based on what you posted, I am getting out of this that OE doesn't care if time cards are manipulated as long as results are acheived. Right? At some point, the people who are mis-coding the timecards will get caught. You already know about it... so it is a matter of time. Best practices for every element were developed back in the 90's. The basics don't change over time. but someone or a team may have to go into an operation to see what is not being implemented to get the desired results. And as with life, this could be a complex process that require many steps to get desired results. Bottom Line - improved service to the customer should be ultimate goal and result. A manipulation of code(s) will not improve those results. [/QUOTE]
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