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Brown Cafe UPS Forum
UPS Union Issues
Opinion on Investigation
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<blockquote data-quote="skidmark" data-source="post: 5729005" data-attributes="member: 107685"><p>Yes trying to advise members on all aspects of the contract. It was done to me coming up and just passing info down as best i can. </p><p></p><p>As far as i know it hasnt been past an initial investigatory interview with the driver. So the local has not been involved and no sort of discipline has been issued. But it hasnt even been a week yet so who knows. </p><p></p><p>It seems the facts are there was an initial customer complaint from a customer who claimed to not be home and gps doesnt show driver driving to the address but was very close.. not like on the other side of town. The distance appears to be a 30 second walk thru grass. But the customer later realized there was a miscommunication with other person in the house and the other person says they spoke with the driver. Looks like the driver said they were there and the customer said they were after management asked the customer about it.</p><p></p><p>Only thing management has is what looks like an off area scan on telematics but customer is claiming to made contact with the driver.</p></blockquote><p></p>
[QUOTE="skidmark, post: 5729005, member: 107685"] Yes trying to advise members on all aspects of the contract. It was done to me coming up and just passing info down as best i can. As far as i know it hasnt been past an initial investigatory interview with the driver. So the local has not been involved and no sort of discipline has been issued. But it hasnt even been a week yet so who knows. It seems the facts are there was an initial customer complaint from a customer who claimed to not be home and gps doesnt show driver driving to the address but was very close.. not like on the other side of town. The distance appears to be a 30 second walk thru grass. But the customer later realized there was a miscommunication with other person in the house and the other person says they spoke with the driver. Looks like the driver said they were there and the customer said they were after management asked the customer about it. Only thing management has is what looks like an off area scan on telematics but customer is claiming to made contact with the driver. [/QUOTE]
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