soberups
Pees in the brown Koolaid
Things I saw and experienced this peak due to ORION;
We had a peak hire take over 2 hours to do his first 10 residential stops in a tight area because his car was bricked out, ORION was telling him to start on shelf 5, and he didnt have enough common sense to shut the damn thing off.
We had a new driver bring about 40 stops back to the building one night at 9:00; he was supposed to get them out of a pod where they had been dropped, but he was incapable of delivering them because "none of them were in his EDD"
New drivers failed horribly at delivering huge apartment complexes because ORION wasnt telling them what order to deliver the apartments in.
Saw a new driver deliver ALL of his NDA late, and even miss several business stops, because thats what ORION told him to do.
Saw a new driver bring a bunch of stops back because he couldnt get the Google Earth app in his new smart phone to work, and he did not own a freaking map book.
Peak season is and always has been a time when chaos becomes the norm, and many of the typical UPS operational procedures no longer apply. It is a time when experienced drivers need to anticipate problems, be proactive in solving them, and be able to manage themselves rather than counting on overworked and stressed-out office staff to be making all the decisions for them. Its a time when "thinking outside the box" becomes essential. Unfortunately, UPS is now breeding an entire future generation of ORION-bots who are being dumbed down by ORION and EDD to the point where they will be totally unable to function at their jobs without someone or something telling them exactly what to do every moment of the work day.
I feel bad for these drivers; I feel bad for the supervisors of the future who will be forced to micromanage them; and I feel bad for our future customers who will be let down by the substandard "service" that we will provide. I am also damn glad that I will be retired by then!
We had a peak hire take over 2 hours to do his first 10 residential stops in a tight area because his car was bricked out, ORION was telling him to start on shelf 5, and he didnt have enough common sense to shut the damn thing off.
We had a new driver bring about 40 stops back to the building one night at 9:00; he was supposed to get them out of a pod where they had been dropped, but he was incapable of delivering them because "none of them were in his EDD"
New drivers failed horribly at delivering huge apartment complexes because ORION wasnt telling them what order to deliver the apartments in.
Saw a new driver deliver ALL of his NDA late, and even miss several business stops, because thats what ORION told him to do.
Saw a new driver bring a bunch of stops back because he couldnt get the Google Earth app in his new smart phone to work, and he did not own a freaking map book.
Peak season is and always has been a time when chaos becomes the norm, and many of the typical UPS operational procedures no longer apply. It is a time when experienced drivers need to anticipate problems, be proactive in solving them, and be able to manage themselves rather than counting on overworked and stressed-out office staff to be making all the decisions for them. Its a time when "thinking outside the box" becomes essential. Unfortunately, UPS is now breeding an entire future generation of ORION-bots who are being dumbed down by ORION and EDD to the point where they will be totally unable to function at their jobs without someone or something telling them exactly what to do every moment of the work day.
I feel bad for these drivers; I feel bad for the supervisors of the future who will be forced to micromanage them; and I feel bad for our future customers who will be let down by the substandard "service" that we will provide. I am also damn glad that I will be retired by then!
