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ORION!!! What a mess...
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<blockquote data-quote="Chnandler Bong" data-source="post: 1193370" data-attributes="member: 6846"><p>You can toggle between Orion and Edd, but they insist that we follow Orion by 85%. (Sound familiar? Edd started the same way and then they finally gave up on the stupid percentage and just told us to use Edd as a tool...not an absolute). </p><p></p><p>There are ways to manipulate the percentages though, like using your "tag" to start a new section and return later. It's only one trace break as long as you go back to the beginning of the trace....even if it would make more sense to run it backwards. Also, as long as you remain on the same street, you can technically run it in any order without making a trace break. So you can go up one side and down another of a busy street making right hand turns as usual, but you're screwed if you have to hit any side streets. And even though they want you to run air in their order, it doesn't count as a break if you don't. </p><p></p><p>From what I've found, it doesn't seem to make much of a difference on routes with light bulk and lots of resi's. But it's a nightmare on rural areas and bricked out trucks. And for some reason it seems to intentionally piss of business customers. For example, I have a business that literally fills my truck with pickups almost daily. On my day of training, we drove by it 3 times before we delivered there (while making the pickup). When they asked what was going on, the Orion genius told them that from now on they will need to pay for air service if they want their stuff delivered on a normal schedule because the routes were changing. </p><p></p><p>I can understand not driving 5 miles to cater to the local lawnmower shop, but it was obvious we were blowing off a major shipper and not saving a single mile. The only possible reason was to make it an on area pickup or force them to use premium service. Now why would a company pay more to use us if they can get the same crappy service from FedEx for cheaper? This Orion thing probably won't last long...I just hope we don't lose too many customers before they scrap it. By the way, we've already had some satellite routes that were told NOT to follow Orion because drivers were running out of DOT hours when they followed it. Brilliant!</p></blockquote><p></p>
[QUOTE="Chnandler Bong, post: 1193370, member: 6846"] You can toggle between Orion and Edd, but they insist that we follow Orion by 85%. (Sound familiar? Edd started the same way and then they finally gave up on the stupid percentage and just told us to use Edd as a tool...not an absolute). There are ways to manipulate the percentages though, like using your "tag" to start a new section and return later. It's only one trace break as long as you go back to the beginning of the trace....even if it would make more sense to run it backwards. Also, as long as you remain on the same street, you can technically run it in any order without making a trace break. So you can go up one side and down another of a busy street making right hand turns as usual, but you're screwed if you have to hit any side streets. And even though they want you to run air in their order, it doesn't count as a break if you don't. From what I've found, it doesn't seem to make much of a difference on routes with light bulk and lots of resi's. But it's a nightmare on rural areas and bricked out trucks. And for some reason it seems to intentionally piss of business customers. For example, I have a business that literally fills my truck with pickups almost daily. On my day of training, we drove by it 3 times before we delivered there (while making the pickup). When they asked what was going on, the Orion genius told them that from now on they will need to pay for air service if they want their stuff delivered on a normal schedule because the routes were changing. I can understand not driving 5 miles to cater to the local lawnmower shop, but it was obvious we were blowing off a major shipper and not saving a single mile. The only possible reason was to make it an on area pickup or force them to use premium service. Now why would a company pay more to use us if they can get the same crappy service from FedEx for cheaper? This Orion thing probably won't last long...I just hope we don't lose too many customers before they scrap it. By the way, we've already had some satellite routes that were told NOT to follow Orion because drivers were running out of DOT hours when they followed it. Brilliant! [/QUOTE]
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