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<blockquote data-quote="outamyway" data-source="post: 323494" data-attributes="member: 9896"><p>It's too bad upper management fails to address the problem where the problem can be fixed. We can get all the sales lead they want, but if we keep LOSING customers, what good does it do us? </p><p> </p><p>Most of the problems a driver is going to have on the road that will effect servicing a customer can all be traced to the preload. Too much volume in too little time. We all know what that leads to. </p><p> </p><p>Amazingly at our center they've hired three, count em', three new sales reps to go over sale leads with us and do what ever they do. How much do they make? Why not add a few more preloaders to the belts, or add 20 minutes to the flow time. Yeah, we'll get a few new customers here and there but will lose just as many if we keep this up.</p></blockquote><p></p>
[QUOTE="outamyway, post: 323494, member: 9896"] It's too bad upper management fails to address the problem where the problem can be fixed. We can get all the sales lead they want, but if we keep LOSING customers, what good does it do us? Most of the problems a driver is going to have on the road that will effect servicing a customer can all be traced to the preload. Too much volume in too little time. We all know what that leads to. Amazingly at our center they've hired three, count em', three new sales reps to go over sale leads with us and do what ever they do. How much do they make? Why not add a few more preloaders to the belts, or add 20 minutes to the flow time. Yeah, we'll get a few new customers here and there but will lose just as many if we keep this up. [/QUOTE]
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