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<blockquote data-quote="Coldworld" data-source="post: 585736" data-attributes="member: 4777"><p>the center team WANTS to put in a few more routes but cant...period. This is all coming from IE. People have used ups in the past even though we were more expensive because of the service...which totally includes delivery at around the same time EVERY day. Ups made a big thing a few years ago about fedex having 3 different drivers showing up at all times throughout the day...this was a big selling point toward ups services. Now the ground guys are getting out of their barn and on area EARLIER that they ever have, and are starting to be rock solid on delivery times...at least in the metro areas(which are the areas they are focusing on and are the biggest money makers). Ups ground volume is down 4%, and much of this is from business where you STILL have to deliver daily...I dont think "stops" are down that much but you would think that with all of the cut routes. Fedex has proplems, no doubt about it, but they snuck up on ups in the 70's and mgt was really not paying much attention to them then, and now the same thing is happening. If this whole nlra gets turned down fedex is going to take ups top spot over eventually...EVERYTHING ups does as a company now in the form of "cost savings" which makes customers upset, and really doesnt have much "real world" cost savings is going to come full circle and nip us in the butt people.</p></blockquote><p></p>
[QUOTE="Coldworld, post: 585736, member: 4777"] the center team WANTS to put in a few more routes but cant...period. This is all coming from IE. People have used ups in the past even though we were more expensive because of the service...which totally includes delivery at around the same time EVERY day. Ups made a big thing a few years ago about fedex having 3 different drivers showing up at all times throughout the day...this was a big selling point toward ups services. Now the ground guys are getting out of their barn and on area EARLIER that they ever have, and are starting to be rock solid on delivery times...at least in the metro areas(which are the areas they are focusing on and are the biggest money makers). Ups ground volume is down 4%, and much of this is from business where you STILL have to deliver daily...I dont think "stops" are down that much but you would think that with all of the cut routes. Fedex has proplems, no doubt about it, but they snuck up on ups in the 70's and mgt was really not paying much attention to them then, and now the same thing is happening. If this whole nlra gets turned down fedex is going to take ups top spot over eventually...EVERYTHING ups does as a company now in the form of "cost savings" which makes customers upset, and really doesnt have much "real world" cost savings is going to come full circle and nip us in the butt people. [/QUOTE]
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