calione
New Member
Hi all!
First of all, thank you for the job you do. I would just like some advice. I ordered something from the internet using 2-day air for shipping.The package was to be delivered on 12/31. It arrived in Ontario, Ca on 12/30. On 12/31, the website showed it was "on time" (for delivery that day) but I noticed it did not show it was actually out for delivery. I called customer service, but they just repeated the on time bit (even though I questioned her re: it not showing it was out for delivery) and that I should wait until 8pm at night and call back if it didn't arrive. It didn't, and I called back. They then told me it was too late, and to call back on Sat, that maybe I could go and pick it up. Well, I called today and they said everything is closed, including the distribution center. I would think someone would be there, but I'm not expecting that it's that easy to just go and find my package. Ok, so is there some way I can make sure it will go out on Mon? Can I pick it up? I really need this package like yesterday. Thanks.
1Z16EW730240633552
First of all, thank you for the job you do. I would just like some advice. I ordered something from the internet using 2-day air for shipping.The package was to be delivered on 12/31. It arrived in Ontario, Ca on 12/30. On 12/31, the website showed it was "on time" (for delivery that day) but I noticed it did not show it was actually out for delivery. I called customer service, but they just repeated the on time bit (even though I questioned her re: it not showing it was out for delivery) and that I should wait until 8pm at night and call back if it didn't arrive. It didn't, and I called back. They then told me it was too late, and to call back on Sat, that maybe I could go and pick it up. Well, I called today and they said everything is closed, including the distribution center. I would think someone would be there, but I'm not expecting that it's that easy to just go and find my package. Ok, so is there some way I can make sure it will go out on Mon? Can I pick it up? I really need this package like yesterday. Thanks.
1Z16EW730240633552