Great point, since you're using an unauthorized system to maintain contact with your pickups there is no backup communication available when you get the flu or go on vacation.That customer (i.e. the business making your paycheck and bennies and retirement possible) pays $16.00 a week to see your smiling face each day at an appointed time. Whether they ship or not. Some of my pick ups have my cell number (those that have asked) and text me or call me from time to time, to request a later or earlier pick up, let me know they have a few boxes instead of the usual two envelopes (bring your hand cart), or if they are occasional shippers, they can call and set up a pick up.
If management wanted to text us the status of our pick ups, they would have implemented that by now, if only in order to saddle us with even more work. OCA anyone?
Showing up everyday, at the same time gives us the opportunity to grab more business -- how many accounts do you have that use us for ground and Fred or the Germans for air? That is icing on a brown cake if we can get it all -- we're already there!
As to these text messages, what happens when you're on vacation or sick?
That customer (i.e. the business making your paycheck and bennies and retirement possible) pays $16.00 a week to see your smiling face each day at an appointed time. Whether they ship or not. Some of my pick ups have my cell number (those that have asked) and text me or call me from time to time, to request a later or earlier pick up, let me know they have a few boxes instead of the usual two envelopes (bring your hand cart), or if they are occasional shippers, they can call and set up a pick up.
If management wanted to text us the status of our pick ups, they would have implemented that by now, if only in order to saddle us with even more work. OCA anyone?
Showing up everyday, at the same time gives us the opportunity to grab more business -- how many accounts do you have that use us for ground and Fred or the Germans for air? That is icing on a brown cake if we can get it all -- we're already there!
As to these text messages, what happens when you're on vacation or sick?
With GPS in the new diads, I think it might be a good idea to actually be at the pickup stop when you stop complete it. That "dishonesty" language in the contract can mean anything UPS wants it to mean.
It will work great as long as no problems arise. It will require you to frequently look for messages when you need to be focused on other work, thus slowing you down. Then you offer them the option of changing your schedule in order to encourage them to use this service, which is supposed to be helping you. On a heavy route, this idea could backfire, leaving the customer dissatisfied at your inability to conform to their schedule. I know we have all used flag stops, and these often work well without any hitches, but when the shortcut fails, it will just be your butt blowing in the wind.
Great point, since you're using an unauthorized system to maintain contact with your pickups there is no backup communication available when you get the flu or go on vacation.
Another potential problem that comes to mind is the identity of who or what is behind this "free" service. Is this all run off of his kid's pc in his garage or is there something more substantial behind it? If a UPS driver is technology saavy enough to set up this "valuable" service why not charge for it? What is the motivation behind a UPS driver offering this "free" service?
Why in the heck wouldn't you just give your customers your cell phone number instead of involving an unknown third party? Has anyone ever thought that this could be a competitor just looking to get your pick up business?
Haven't you ever heard of voice mail? It's a lot more efficient and less hassle for the sender/customer than text messaging...As far as a phone call vs. a text message. Text messages are far more safe and convenient to receive than a phone call. Especially while you are driving a huge brown truck with no power steering (many of our trucks still don't have it), or while you have packages in your hands. You can look at the text message whenever you want, not right then when it is coming in, like a phone call. Also, many states are now passing laws, making it illegal to have a cell phone at your ear while you are driving. You will be getting tickets for that in the future, and I bet UPS would fire you if they found out you were talking on your cell phone while you got into an accident on the job. Think about it.
This brings up a question about your ethics. You have stated that your business plan is based upon advertising income. You also pointed out that this site generates income by selling advertising.Just like MySpace.com or even BrownCafe.com for that matter, the more users you have, you do have potential to make some money. But not by charging your members, rather with simple advertising on the site (see the big banner at the top of this site). What's the "motivation" behind BrownCafe.com? Same thing. I could potentially make decent money just by generating hits on the site.
This brings up a question about your ethics. You have stated that your business plan is based upon advertising income. You also pointed out that this site generates income by selling advertising.
It seems unethical of you to exploit this forum by using it for unauthorized free advertising for your own advertising based business.
Actually I do have a major issue with anyone exploiting this forum for free advertising. I don't want our community to think that because your thread has been allowed to stay on the board this site endorses you or your website in any way. I allowed your thread to stay online because your site is free and I wanted to see what everyone had to say about your idea.I didn't say that my site "generates income by selling advertising". I was just answering someone's question as to why I developed the site. Assuming the site starts to generate a lot of hits, there would then be potential for me to make some money by allowing some simple banner advertising (similar to this BrownCafe.com site).
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BrownCafe.com is an open public forum with it's own advertising business base, and there's nothing wrong with that. How is it that me talking about a my idea to fellow UPSers (and whoever else uses this site) would need to be authorized. If BrownCafe.com has an issue with me, they would have already deleted my comments.
Could you please post what your privacy policy is? You should have a policy that covers how you treat personal information that you collect and receive. Any website has a posted privacy policy that describes what they do with the information they collect. Thanks.
As far as if you call in sick or are on vacation, then remember, this system is for those customers who have a daily pickup account. Anyone filling in on your route will see your pickup log and know to check with all of your pickups. If you want, when you go on vacation, if you happen to know who is going to be doing your route, you can update your account settings on PackagePickup.com, putting in the "fill in" drivers cell phone number instead of yours, and any messages being sent to you, will be forwarded to the fill in drivers phone instead. Just be sure to update your account again with your cell phone number before you go back to work.
In some systems they have it so you can put in a temporary number and set the time period this temporary number is good for. So if you know Joe with a number of 555-555-5555 is covering your route, and he agrees with taking the text. You'd enter in the information and make it valid from 9/25/06-9/30/06. That way you don't have to worry about forgetting to switch it back to you.