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<blockquote data-quote="HEFFERNAN" data-source="post: 1243154" data-attributes="member: 11315"><p>As drivers, it is pounded in our heads to EXPECT THE UNEXPECTED</p><p>Atlanta will shift 100% of the blame to weather ! 100%</p><p>UPS knew we would have record amount of stops this year</p><p>UPS knew we would experience the effects of WINTER WEATHER</p><p></p><p>UPS can't even EXPECT THE EXPECTED</p><p></p><p>Drivers and management know very well that you can't run a company lean and mean then at the start of peak double your staff with seasonals and rent box trucks and try to process record number of deliveries.</p><p></p><p>Nothing will be learned and all blame will be shifted. When UPS began overusing and misusing weather delay for NDA, the outcry and legal action from the customer forced UPS to change their ways. I can't see how Atlanta's lack of EXPECTING THE EXPECTED can be changed. Outside of hiring a CEO who actually delivered in brown, there is no shot.</p></blockquote><p></p>
[QUOTE="HEFFERNAN, post: 1243154, member: 11315"] As drivers, it is pounded in our heads to EXPECT THE UNEXPECTED Atlanta will shift 100% of the blame to weather ! 100% UPS knew we would have record amount of stops this year UPS knew we would experience the effects of WINTER WEATHER UPS can't even EXPECT THE EXPECTED Drivers and management know very well that you can't run a company lean and mean then at the start of peak double your staff with seasonals and rent box trucks and try to process record number of deliveries. Nothing will be learned and all blame will be shifted. When UPS began overusing and misusing weather delay for NDA, the outcry and legal action from the customer forced UPS to change their ways. I can't see how Atlanta's lack of EXPECTING THE EXPECTED can be changed. Outside of hiring a CEO who actually delivered in brown, there is no shot. [/QUOTE]
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