Just wondering how many paid sendagains you are allowed in a day? Is it standardized or simply an average of the whole delivered in a center? I work in a very small center in Canada and when they start talking averages and efficiencies we get screwed cause of our smaller numbers. We can have no more than 3 a day without having to call the supervisor and pretty much get harassed. Its all about redirecting and/or reattempting them. They say it costs UPS approx. 5 dollars to deliver a paid sendagain the following day. I say thats bull - that figure sounds like it came from some computer geek that lives in the cyberspace, theoretical world to me. If i have a paid sendagain and I deliver it the following day and have a package again for that adress in costs diddly squat! Chances are i'm within a block of that adress the following day and would take less time to deliver it then trying to redirect it to neighbors that is terrible customer service as well as a potential claim. It also creates bad driver releases that a driver might not do without these limitations. I always do my best to put customer service about the UPS reports so I do try to do good driver releases then at the end of the day do the "Call of Shame", but I have co-workers that find it very belittling and go all out cutting any corner to get rid of that package, which isn't right. Feedback please, how many paid sendagains are allowed in a day??