On Monday I received a message telling me that one of my pick up accounts was suspended. After looking at the address, I sent back the message, "are you sure that you don't want me to pick up my Pak Mail?" A little while later I was sent the message, "go ahead and pick them up for the rest of the week, per center manager. Today I spoke with the Pak Mail owners who told me that their rep suspended their account because she was mad at them and not over a payment dispute. They said the rep keeps calling and leaving messages as to their whereabouts and how they need to be there when she calls. They have been having ongoing trouble with this rep and have tried to call UPS to straighten out the problem, to no avail. The rep called and said she would not be available to talk to them till 12:15pm west coast time on Tuesday Nov. 18th. Granted, I only have one side of the story, but this is really upsetting. I told them that they should call the corporate office in Atlanta as someone mentioned to a customer on here one day. I couldn't find that thread, not that I tried too hard. Anyways, what course of action do you think these people should take? This customer used to be a UPSer, btw.