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<blockquote data-quote="Will Work For PAS" data-source="post: 145601"><p>i understand what you're saying westside. i think you hit on two problems with pas:</p><p></p><p>1) dispatchers aren't able to make good plans because they're given too many other responsibilities. dispatchers were put in place to be working on developing solid dispatch plans. division managers and center managers don't understand their jobs and don't understand that creating good dispatch plans takes a significant amount of time every day. as a result they get assigned a bunch of work to do that takes away their ability to do a good job with the dispatch. it's ironic because they (division and ctr mgrs) don't structure their jobs to create good dispatch plans and then they yell at them for dispatch problems. most of the pds's i know are very frustrated because they want to do a good job but don't have time.</p><p></p><p>2) centers are having service failures from preloaders (and supervisors - i'll give you that) walking into the wrong cars with packages. thousands and thousands of preloaders aren't all bad people so you have to figure that it's a job setup problem. i think looking at label after label with the same exact block lettering and same exact font and same exact color is causing that problem. preloaders used to have to read addresses of all types: handwritten, printed, cursive, different print fonts, diferent colors, etc. it forced the mind to process every label individually. something will have to change to fix this one because i don't see it getting fixed by yelling at people.</p></blockquote><p></p>
[QUOTE="Will Work For PAS, post: 145601"] i understand what you're saying westside. i think you hit on two problems with pas: 1) dispatchers aren't able to make good plans because they're given too many other responsibilities. dispatchers were put in place to be working on developing solid dispatch plans. division managers and center managers don't understand their jobs and don't understand that creating good dispatch plans takes a significant amount of time every day. as a result they get assigned a bunch of work to do that takes away their ability to do a good job with the dispatch. it's ironic because they (division and ctr mgrs) don't structure their jobs to create good dispatch plans and then they yell at them for dispatch problems. most of the pds's i know are very frustrated because they want to do a good job but don't have time. 2) centers are having service failures from preloaders (and supervisors - i'll give you that) walking into the wrong cars with packages. thousands and thousands of preloaders aren't all bad people so you have to figure that it's a job setup problem. i think looking at label after label with the same exact block lettering and same exact font and same exact color is causing that problem. preloaders used to have to read addresses of all types: handwritten, printed, cursive, different print fonts, diferent colors, etc. it forced the mind to process every label individually. something will have to change to fix this one because i don't see it getting fixed by yelling at people. [/QUOTE]
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