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Pickup Compliance Time...
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<blockquote data-quote="brownrodster" data-source="post: 607557" data-attributes="member: 10437"><p>This pickup compliance is UPS' attempt at a return to customer service in a number driven environment. This is the only way UPS can quantify customer service. </p><p> </p><p>We need a stat to post so some suit can look at a computer and feel proud that we serviced the customer even if that stat does in no way reflect reality.</p></blockquote><p></p>
[QUOTE="brownrodster, post: 607557, member: 10437"] This pickup compliance is UPS' attempt at a return to customer service in a number driven environment. This is the only way UPS can quantify customer service. We need a stat to post so some suit can look at a computer and feel proud that we serviced the customer even if that stat does in no way reflect reality. [/QUOTE]
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