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Brown Cafe UPS Forum
UPS Discussions
Post your most ridiculous customer complaints
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<blockquote data-quote="Flak Catcher" data-source="post: 228934"><p>I took a call from a rabidly angry man who called the UPS customer service number, screaming that the UPS driver had thrown a package over his back fence and right through his plate glass window. After apologizing and listening to him rant and rave for several minutes, he calmed down enough so that I was finally able to ask him for the tracking number off the label so that I could file the complaint he was demanding to have filed. About a minute later he came back to the phone, quietly said, "Never mind, it's a Fedex package" and hung up without another word.</p></blockquote><p></p>
[QUOTE="Flak Catcher, post: 228934"] I took a call from a rabidly angry man who called the UPS customer service number, screaming that the UPS driver had thrown a package over his back fence and right through his plate glass window. After apologizing and listening to him rant and rave for several minutes, he calmed down enough so that I was finally able to ask him for the tracking number off the label so that I could file the complaint he was demanding to have filed. About a minute later he came back to the phone, quietly said, "Never mind, it's a Fedex package" and hung up without another word. [/QUOTE]
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