The fun really starts when you have a Pottery Barn delivery for a 3rd floor apartment. You break trace and get there first thing because you know you arent getting anything done until you blow this constipated mass out of your package car. The customer is inevitably not there....and the neighbors probably arent gonna want this 200-cubic foot pile clogging up their living room all day. Solution? DRIVER RELEASE. I dont care if its an apartment and needs a signiature, its got to go NOW. I have never had a claim on a PB delivery.
Soberups,
You ever have this scenario:
Last Christmas I had a Pottery Barn delivery. Eight rugs ranging in height 7'-8' tall to doormat size. It was my last stop of the day (I kid you not) so I struggled with them for most of the day until I could get them up on a shelf. Try getting your hand truck in the package area when rolls are taking up all the floor space. So my helper and I finally get to the stop and I get this little tickle in the back of my brain. It's what I think of as a sixth sense we drivers have after doing this job for so many years. I try to dismiss it but it won't go away. "I'll bet I'm going to get call tags for these in a day or two." Nah, I say. Silly me.
So the customer wasn't home, which was ok with me. DR, porch. I was so glad I had a helper that day. The next morning I go to pull my DIAD out of the slot and sure enough, eight call tags. Oh, and they didn't give me a helper that day. Anybody who has ever delivered a large Pottery Barn rug knows that they are HEAVY.
I had the same thing happen about 4 years previously and man, if I didn't get that same tickle. That darn tickle is usually right.