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<blockquote data-quote="code5" data-source="post: 558336" data-attributes="member: 11550"><p>Good point, I've always thought that if that air isn't there at the beginning of the shift, it might be better left dispatched for the next day. I know that sounds over the top in UPS standards but if you think about the benefits, it may outweigh the costs.</p><p> </p><p>Way better dispatching, employee efficiency, better customer perception (They usually think we forgot packages in the truck when we return more than once a day).</p><p> </p><p>We have taken steps back on service before to benefit the company and it has worked to a degree. We got rid of the int'l air commit times in our center. Everyone brought in driver release. We brought in dementional weight. </p><p> </p><p>All I'm saying is that rolling over int'l air until the next business day may not hurt the customer base all that much.</p><p> </p><p>BTW thanks for the posts. Looks like its pretty much UPS standards to have employees start around 9 and end at around 7.</p></blockquote><p></p>
[QUOTE="code5, post: 558336, member: 11550"] Good point, I've always thought that if that air isn't there at the beginning of the shift, it might be better left dispatched for the next day. I know that sounds over the top in UPS standards but if you think about the benefits, it may outweigh the costs. Way better dispatching, employee efficiency, better customer perception (They usually think we forgot packages in the truck when we return more than once a day). We have taken steps back on service before to benefit the company and it has worked to a degree. We got rid of the int'l air commit times in our center. Everyone brought in driver release. We brought in dementional weight. All I'm saying is that rolling over int'l air until the next business day may not hurt the customer base all that much. BTW thanks for the posts. Looks like its pretty much UPS standards to have employees start around 9 and end at around 7. [/QUOTE]
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