i dont know if its just my terminal or what. The QA lady i have to deal with gives me an attitude every time i bring her a package to look up for me. Then also all she ever does when i 02 a box is she prints out a plain street map and there is an X marked on the map where it should be. This is un helpful i know where the number should be on the street but iim telling you it doesn't exist. There has been time where they pulled google satellite maps up and there is empty lots and they tell me to just bring it out. The old QA lady was great she used to write details of the house down for you and everything was great. I hate this because it goes against my service. I was just curious if anyone else is having this problem or did i just get stuck with the dumb one.