Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
quality vs production
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="pretzel_man" data-source="post: 872470" data-attributes="member: 927"><p>Answering the "Quality vs. Production" question is a trick box I have stayed away from..... The answer is that I expect Quality AND Production.</p><p></p><p>You would not accept the question from someone you hired at your house. "Do you want a good price or quality work?" You want both.</p><p></p><p>Of course, Management has as much or more responsibliltiy in this matter as the employee. If you are trying to load, and packages are jammed, falling off belts and rollers, quality AND performance will both be impacted.</p><p></p><p>I expect quality and performance. That means that both management and hourly must do their job. A proper job setup, proper training, proper feedback and accountability.</p><p></p><p>As Hoax said, I have not seen a greater emphasis on performance now as compared to the past. There are many more quality metrics today then before. </p><p></p><p>Service is part of management's incentive program today. That didn't used to be that way.</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 872470, member: 927"] Answering the "Quality vs. Production" question is a trick box I have stayed away from..... The answer is that I expect Quality AND Production. You would not accept the question from someone you hired at your house. "Do you want a good price or quality work?" You want both. Of course, Management has as much or more responsibliltiy in this matter as the employee. If you are trying to load, and packages are jammed, falling off belts and rollers, quality AND performance will both be impacted. I expect quality and performance. That means that both management and hourly must do their job. A proper job setup, proper training, proper feedback and accountability. As Hoax said, I have not seen a greater emphasis on performance now as compared to the past. There are many more quality metrics today then before. Service is part of management's incentive program today. That didn't used to be that way. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
quality vs production
Top