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Question regarding SPH
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<blockquote data-quote="HedleyLamarr" data-source="post: 2190563" data-attributes="member: 62232"><p>The 4.5-5 hours did not include a break which I still have to take most days. Also, my sph goal is 7.8, so it is actually closer to 8 than 9. My average night is probably around 30 stops total. </p><p></p><p>Something I was told by my manager as he was reviewing my gap report with me is that the amount of time it takes to get to your first stop and the time it takes to get back to the station after your last stop are figured into your final score for the night. An issue that was hurting my score was that most nights, my final stop is a FedEx Office. I would grab the box first, then scan everything behind the counter last. It was showing on my gap report that it takes me 40 minutes to get back to the station from my last stop when it should only take 20. He let me know that I need to save the box for last and get everything behind the counter first. </p><p></p><p>It has been frustrating at times. There are nights where I felt I did well only to see a 92 score the next day and vice versa. Last night, I had a delivery in an apartment complex which I was completely unfamiliar with. Took me a while to find the building as the numbers were hard to find. But tonight when I checked the scores from yesterday, it showed 110 for me. Go figure.</p></blockquote><p></p>
[QUOTE="HedleyLamarr, post: 2190563, member: 62232"] The 4.5-5 hours did not include a break which I still have to take most days. Also, my sph goal is 7.8, so it is actually closer to 8 than 9. My average night is probably around 30 stops total. Something I was told by my manager as he was reviewing my gap report with me is that the amount of time it takes to get to your first stop and the time it takes to get back to the station after your last stop are figured into your final score for the night. An issue that was hurting my score was that most nights, my final stop is a FedEx Office. I would grab the box first, then scan everything behind the counter last. It was showing on my gap report that it takes me 40 minutes to get back to the station from my last stop when it should only take 20. He let me know that I need to save the box for last and get everything behind the counter first. It has been frustrating at times. There are nights where I felt I did well only to see a 92 score the next day and vice versa. Last night, I had a delivery in an apartment complex which I was completely unfamiliar with. Took me a while to find the building as the numbers were hard to find. But tonight when I checked the scores from yesterday, it showed 110 for me. Go figure. [/QUOTE]
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