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QVC returns question
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<blockquote data-quote="mattwtrs" data-source="post: 484496" data-attributes="member: 1187"><p>3 or 4 years ago UPS changed their tariff that returns to the shipper were no longer free! If you get either of the above situations simply give it to your pm clerk who will put a rts label on it & the original shipper is billed for the return.</p><p></p><p></p><p></p><p>If the package has been opened make sure all the original contents are in the package by checking the packing list or checking the weight on the original tracking number information. There is no need to hassle the customer about a call tag or RS tag.</p><p></p><p>Make sure to record the package in your diad as refused and make sure the clerk tapes it up & records it as a refused pkg when he RTS's it.</p></blockquote><p></p>
[QUOTE="mattwtrs, post: 484496, member: 1187"] 3 or 4 years ago UPS changed their tariff that returns to the shipper were no longer free! If you get either of the above situations simply give it to your pm clerk who will put a rts label on it & the original shipper is billed for the return. If the package has been opened make sure all the original contents are in the package by checking the packing list or checking the weight on the original tracking number information. There is no need to hassle the customer about a call tag or RS tag. Make sure to record the package in your diad as refused and make sure the clerk tapes it up & records it as a refused pkg when he RTS's it. [/QUOTE]
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