Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
QVC returns question
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="ol&#039;browneye" data-source="post: 484521" data-attributes="member: 14003"><p>You could try to just change the "ship to" address but with the new system, wouldn't the pal label keep sending it right back to you? After all, that tracking number is assigned to your package with your address. Until a clerk changes the info in the system, I would think that is what would happen. Same thing happens with a "refused" pkg you turn in but doesn't get processed, you get it right back in your load the next day.</p><p> </p><p>We had a 120 pound damaged pkg picked up on a damage call tag. The tracking number on the call tag is the same as the pkg. Being at a satelite ctr, the driver could not personally give the pkg to the clerk and apparently the evening OMS responsible for pulling our exceptions off the trailer and giving them to the clerk didn't want to touch this thing or couldn't ever get any help with it. In any event, this pkg kept going through the sort everyday and getting palled right back to the stop we picked it up from. And everyday it looked a little worse than the day before. This went on for 2 weeks until it finally just quit showing up! We were getting tired of moving it !</p></blockquote><p></p>
[QUOTE="ol'browneye, post: 484521, member: 14003"] You could try to just change the "ship to" address but with the new system, wouldn't the pal label keep sending it right back to you? After all, that tracking number is assigned to your package with your address. Until a clerk changes the info in the system, I would think that is what would happen. Same thing happens with a "refused" pkg you turn in but doesn't get processed, you get it right back in your load the next day. We had a 120 pound damaged pkg picked up on a damage call tag. The tracking number on the call tag is the same as the pkg. Being at a satelite ctr, the driver could not personally give the pkg to the clerk and apparently the evening OMS responsible for pulling our exceptions off the trailer and giving them to the clerk didn't want to touch this thing or couldn't ever get any help with it. In any event, this pkg kept going through the sort everyday and getting palled right back to the stop we picked it up from. And everyday it looked a little worse than the day before. This went on for 2 weeks until it finally just quit showing up! We were getting tired of moving it ! [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
QVC returns question
Top