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Re-looping
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<blockquote data-quote="dannyboy" data-source="post: 809974" data-attributes="member: 484"><p></p><p><span style="color: #333333"><span style="font-family: 'Tahoma'">Both of these hold true when they relooped here. One thing they never did was contact the customer to see how changing delivery and pick up times would affect them. Big mistake.</span></span></p><p> </p><p><span style="color: #333333"><span style="font-family: 'Tahoma'">When it came to add/cut the area affected most was the most heavily business sections of town. That is where they added routes, and when they cut, those sections then went to several other cars.</span></span></p><p> </p><p><span style="color: #333333"><span style="font-family: 'Tahoma'">When they added or cut, all cars changed, not just 4 or 5. Many kept the same amount of stops; they just traded where the stops would be. So instead of just one driver delivering a street or subdivision, you could expect 4 or 5, many times parked next to each other doing deliveries or pickups.</span></span></p><p> </p><p><span style="color: #333333"><span style="font-family: 'Tahoma'">We also had real problems with one area making the pickup at a business 2-3 hours before they got the delivery, when before they got the delivery before lunch, then picked up after three.</span></span></p><p> </p><p><span style="color: #333333"><span style="font-family: 'Tahoma'">That all changed. And yes, the people that relooped were really nice, they listened, they even took notes. Then they did exactly what they wanted in spite of what was communicated to them. Not only once, but twice.</span></span></p><p> </p><p><span style="color: #333333"><span style="font-family: 'Tahoma'">In one town, there is not much of a problem anymore; they went FedEx with a lot of volume. Now the remaining volume “fits” the plan. So UPS is happy, and can point to the “success” of a plan that works.</span></span></p><p> </p><p><span style="color: #333333"><span style="font-family: 'Tahoma'">Reminds me of the story about the emperor that had no clothes………</span></span></p><p> </p><p><span style="color: #333333"><span style="font-family: 'Tahoma'">d</span></span></p></blockquote><p></p>
[QUOTE="dannyboy, post: 809974, member: 484"] [COLOR=#333333][FONT=Tahoma][/FONT][/COLOR][COLOR=#333333][FONT=Tahoma] [/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma][/FONT][/COLOR][COLOR=#333333][FONT=Tahoma]Both of these hold true when they relooped here. One thing they never did was contact the customer to see how changing delivery and pick up times would affect them. Big mistake.[/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma] [/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma]When it came to add/cut the area affected most was the most heavily business sections of town. That is where they added routes, and when they cut, those sections then went to several other cars.[/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma] [/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma]When they added or cut, all cars changed, not just 4 or 5. Many kept the same amount of stops; they just traded where the stops would be. So instead of just one driver delivering a street or subdivision, you could expect 4 or 5, many times parked next to each other doing deliveries or pickups.[/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma] [/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma]We also had real problems with one area making the pickup at a business 2-3 hours before they got the delivery, when before they got the delivery before lunch, then picked up after three.[/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma] [/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma]That all changed. And yes, the people that relooped were really nice, they listened, they even took notes. Then they did exactly what they wanted in spite of what was communicated to them. Not only once, but twice.[/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma] [/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma]In one town, there is not much of a problem anymore; they went FedEx with a lot of volume. Now the remaining volume “fits” the plan. So UPS is happy, and can point to the “success” of a plan that works.[/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma] [/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma]Reminds me of the story about the emperor that had no clothes………[/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma] [/FONT][/COLOR] [COLOR=#333333][FONT=Tahoma]d[/FONT][/COLOR] [/QUOTE]
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