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<blockquote data-quote="soberups" data-source="post: 663684" data-attributes="member: 14668"><p>If I bring 20 stops back at 9:00 at night, it doesnt matter to me whether or not my manager is still there.</p><p> </p><p>I take comfort in the fact that I will still be home in bed when that same manager shows up the next morning and has to account for those service failures in a 6:00 AM conference call.</p><p> </p><p>It is a misnomer to even refer to operations level sups as "managers". Typically, a "manager" has some level of authority to address and solve underlying problems. The sups that I report and answer to would be more accurately described as "facilitators". They are decent folks but they dont even get to decide which hand to wipe their butts with, much less make any <em>real</em> decisions like how many cars to dispatch on a given day. </p><p> </p><p>I dont blame the puppet; I blame the puppet master.</p></blockquote><p></p>
[QUOTE="soberups, post: 663684, member: 14668"] If I bring 20 stops back at 9:00 at night, it doesnt matter to me whether or not my manager is still there. I take comfort in the fact that I will still be home in bed when that same manager shows up the next morning and has to account for those service failures in a 6:00 AM conference call. It is a misnomer to even refer to operations level sups as "managers". Typically, a "manager" has some level of authority to address and solve underlying problems. The sups that I report and answer to would be more accurately described as "facilitators". They are decent folks but they dont even get to decide which hand to wipe their butts with, much less make any [I]real[/I] decisions like how many cars to dispatch on a given day. I dont blame the puppet; I blame the puppet master. [/QUOTE]
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