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Recieved damaged guitar, Shipper filed a claim
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<blockquote data-quote="Yuriynyr" data-source="post: 802684" data-attributes="member: 33289"><p>Ok so I bought an Electric Ibanez RG350DX guitar. About 6 days later I recieved the item. I could already tell that something was wrong because the box was literally cut through the center all around, there were marks all over it, and I could reach inside and touch the guitar itself. I payed $275.</p><p> </p><p>At first I thought that the seller sold the guitar to me that way, but when I inspected the guitar, I found chipped pieces from the body of the guitar inside the box proving that it was damaged during shipping. The guitar was poorly packaged.</p><p> </p><p>I told the shipper immediately that the guitar arrived broken and he filed the claim right away. The next day UPS came and picked up the package. This was on 1/26. What are my chances of winning the claim since I am not at fault here in anyway? I mean clearly UPS can tell that it's the shippers fault since he packaged it poorly. </p><p> </p><p>I am worried because to me, $275 is a lot of money and I have no idea what may happen.</p><p> </p><p>Here are some images of the damage...</p><p> </p><p>[ATTACH]4907[/ATTACH]</p><p>[ATTACH]4906[/ATTACH]</p><p>[ATTACH]4905[/ATTACH]</p><p> </p><p>Thanks, Yuriy.</p><p>[ATTACH=full]4905[/ATTACH][ATTACH=full]4906[/ATTACH][ATTACH=full]4907[/ATTACH]</p></blockquote><p></p>
[QUOTE="Yuriynyr, post: 802684, member: 33289"] Ok so I bought an Electric Ibanez RG350DX guitar. About 6 days later I recieved the item. I could already tell that something was wrong because the box was literally cut through the center all around, there were marks all over it, and I could reach inside and touch the guitar itself. I payed $275. At first I thought that the seller sold the guitar to me that way, but when I inspected the guitar, I found chipped pieces from the body of the guitar inside the box proving that it was damaged during shipping. The guitar was poorly packaged. I told the shipper immediately that the guitar arrived broken and he filed the claim right away. The next day UPS came and picked up the package. This was on 1/26. What are my chances of winning the claim since I am not at fault here in anyway? I mean clearly UPS can tell that it's the shippers fault since he packaged it poorly. I am worried because to me, $275 is a lot of money and I have no idea what may happen. Here are some images of the damage... [ATTACH]4907.vB[/ATTACH] [ATTACH]4906.vB[/ATTACH] [ATTACH]4905.vB[/ATTACH] Thanks, Yuriy. [ATTACH=full]4905[/ATTACH][ATTACH=full]4906[/ATTACH][ATTACH=full]4907[/ATTACH] [/QUOTE]
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Recieved damaged guitar, Shipper filed a claim
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