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<blockquote data-quote="olcc" data-source="post: 574493"><p>When people consistently hand Express drivers Ground packages, or regularly leave them in Express dropboxes, or call in for the wrong pickup, maybe that should tell you something. How much business (goodwill) do you think this company loses because of customer confusion and frustration?</p></blockquote><p></p>
[QUOTE="olcc, post: 574493"] When people consistently hand Express drivers Ground packages, or regularly leave them in Express dropboxes, or call in for the wrong pickup, maybe that should tell you something. How much business (goodwill) do you think this company loses because of customer confusion and frustration? [/QUOTE]
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