Residential or Business Stop?

Discussion in 'UPS Discussions' started by clean hairy, Oct 27, 2015.

  1. clean hairy

    clean hairy Well-Known Member

    First, any idea how to correct the subject line?
    Person on a complaint site runs a Business out of their home.
    Complaining he gets his deliveries late every day.
    Considering he has houses all around him, it is Residential Delivery and not a Business delivery?
     
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  2. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Does the "business" have a separate address and/or building? If not, the stop is residential.
     
  3. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    This is pretty clear on the ups website.



    If it's actually out of his house then it's a resi. He can order 1 package a day air if he wants it early.
     
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  4. Turdferguson

    Turdferguson Guest

    Does he have a public entrance? Posted business hours out front? If not its residential. Make him last stop of day
     
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  5. If you live there its a home stop.
     
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  6. RonBurgandy??????????

    RonBurgandy?????????? God is Great, beer is good , People are crazy.

    You gonna go there at 3 am and see if he is sleepin on the office couch D*. Gotta agree with turd boy on this one. Good post @turdferguson
     
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  7. worldwide

    worldwide Active Member

    Always go to the source that creates the definition that the charges apply to. From UPS tariff:

    "Residential refers to an address that is a home, including, but not limited to, a business operating out of a home. If an address can be construed as either Residential or Commercial, then it will be considered Residential."
     
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  8. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    Doesn't matter if he also lives at the same address. Posted hours or not. It's a resi.
     
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  9. brownmonster

    brownmonster Man of Great Wisdom

    I always err on the side of residential.
     
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  10. RonBurgandy??????????

    RonBurgandy?????????? God is Great, beer is good , People are crazy.

    Technically your right but, I would make more of an effort to get them there stuff if they had a pubic entrance door with posted hours......
     
  11. Nobody asked you.
     
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  12. Wally

    Wally Hailing from Parts Unknown.

    Were told any bedroom on premises and it's a resi.
     
  13. Indecisi0n

    Indecisi0n Well-Known Member

    A church is the house of God. Is that a residential?
     
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  14. an apartment complex that has the office in one of the apartments? Thought it was commercial, you guys make it sound like it's a resi.
     
  15. clean hairy

    clean hairy Well-Known Member

    Might be a single family detached or Duplex is a Residential?
     
  16. barnyard

    barnyard KTM rider Staff Member

    Disagree with that. I used to deliver to a jewelry store that had a separate entrance, posted hours and employees. It is clearly a business and in all the time I delivered there, there was only 1 Saturday air driver that mistook it for a residence and I think the only reason she did, is because they were closed and she wanted to leave the package without a signature.

    I also cover a route that has a screen printing business in her home. It has an unmarked separate entrance, she has 8 employees, but no signs and no posted hours. She was treated as a residence until she opened a PU account.

    I deliver to lots of places that are auto repair places in buildings separate from homes. Many of them have employees, some are businesses, some are not. Seems to be kind of random. I suspect it is a squeaky wheel thing.
     
  17. barnyard

    barnyard KTM rider Staff Member

    The office is commercial, if it is addressed to the office. If there is no office, but a caretaker in one of the apartments, I treat that as a resi.
     
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  18. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    The apartments are residential but if you have to indirect to the office the left at would be commercial.
     
  19. Johney

    Johney Raise your hand if you think Upstate is a D-Bag

    I believe UPS's policy is if your address has posted hours and a separate public entrance then they will considerate it a commercial address. Which most resi's do not.
     
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  20. oldngray

    oldngray nowhere special

    The Avon lady and the guy who sells stuff on ebay aren't commercial. Office out of home is a commercial if it has a separate entrance with posted hours.