I drove that route today and "fixed" Rue21! LOL We go to the back door (in the corridor), ring the buzzer, and wait, and wait, and wait. They even have a sign stating they are sorry for the wait but are with customers. Today I scanned all 12 boxes while I waited and then stacked them by the back door while I waited some more. Then, went around the front entrance (since the store next to them requires us to go in the front) and told the lady, "I have 12 boxes at your back door". She then replied that she told the other guy to open the door for me but he didn't. I asked for her signature and told her to have a good day. All with a smile. I guess the guy got to open the door and get the boxes inside, too!