Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Rumor some big accounts going to fed ex.
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Dracula" data-source="post: 1072598" data-attributes="member: 42691"><p>You don't sound like you've ever gotten the full-court press from management. The numbers are the only thing that matters. Our immediate sups will tell you that they understand this, that or another, but they still have to answer to the almighty numbers. It's all that matters. And who said the drivers are hurting customer service? Sure, there is always bad apples, but the drivers made and still make this company. That said, every route always has some person who will push the limits of business and common sense. Some customers will always say "I can't sign, write a check, I'm not done packing even though it's tie for the pickup", etc. Don't act like you don't know what I'm talking about. Bottom line: you'll never please every customer, not matter how far you go. I never used to waste time on those customers. I concentrated on the customers who were reasonable. Most of the time, the nutty customers were the ones who didn't get much, shipped out little. A lot of them acted like delaying us was a game.</p></blockquote><p></p>
[QUOTE="Dracula, post: 1072598, member: 42691"] You don't sound like you've ever gotten the full-court press from management. The numbers are the only thing that matters. Our immediate sups will tell you that they understand this, that or another, but they still have to answer to the almighty numbers. It's all that matters. And who said the drivers are hurting customer service? Sure, there is always bad apples, but the drivers made and still make this company. That said, every route always has some person who will push the limits of business and common sense. Some customers will always say "I can't sign, write a check, I'm not done packing even though it's tie for the pickup", etc. Don't act like you don't know what I'm talking about. Bottom line: you'll never please every customer, not matter how far you go. I never used to waste time on those customers. I concentrated on the customers who were reasonable. Most of the time, the nutty customers were the ones who didn't get much, shipped out little. A lot of them acted like delaying us was a game. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Rumor some big accounts going to fed ex.
Top