Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Rumor some big accounts going to fed ex.
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="&#039;Lord Brown&#039;s bidding&#039;" data-source="post: 1073059" data-attributes="member: 32753"><p>Dracula, if a customer shipping something isn't ready when i get there, I offer to come back, even if it is one ground pkg. Now of course, there are limits. I am well aware of the numbers game. Provided I can stay within the numbers game, I do whatever I must for the customer, provided it's reasonable.</p><p></p><p>Just last night, got an oncall for a house pickup. As soon as the guy opened the door-and took the pkg I was delivering to him-he said , "They haven't sent me a label." I saw in the board there was a shipper number (not one of those seemingly made up ones used for credit cards, like XXX9XX), so I asked for the address where it was being shipped to. He had to go find it. Long story short, I filled out an ASD using the address he gave me and the shipping number in the board.</p><p></p><p> He eventually told me the box had been sitting there for 3 weeks. Everytime a driver came, they'd say there was nothing they can do without a label. He'd call the company, even WROTE them, but they never sent the label, just kept calling us to make the pickup. Additionally, he was to be refunded $500 once the items had been returned. I didn't know that, or his trials in getting a label. Just someone who I could help. And I do that as much as I can, 9.5 deadline be willing.</p></blockquote><p></p>
[QUOTE="'Lord Brown's bidding', post: 1073059, member: 32753"] Dracula, if a customer shipping something isn't ready when i get there, I offer to come back, even if it is one ground pkg. Now of course, there are limits. I am well aware of the numbers game. Provided I can stay within the numbers game, I do whatever I must for the customer, provided it's reasonable. Just last night, got an oncall for a house pickup. As soon as the guy opened the door-and took the pkg I was delivering to him-he said , "They haven't sent me a label." I saw in the board there was a shipper number (not one of those seemingly made up ones used for credit cards, like XXX9XX), so I asked for the address where it was being shipped to. He had to go find it. Long story short, I filled out an ASD using the address he gave me and the shipping number in the board. He eventually told me the box had been sitting there for 3 weeks. Everytime a driver came, they'd say there was nothing they can do without a label. He'd call the company, even WROTE them, but they never sent the label, just kept calling us to make the pickup. Additionally, he was to be refunded $500 once the items had been returned. I didn't know that, or his trials in getting a label. Just someone who I could help. And I do that as much as I can, 9.5 deadline be willing. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Rumor some big accounts going to fed ex.
Top