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<blockquote data-quote="JustTired" data-source="post: 323760" data-attributes="member: 10234"><p>I just had a conversation with another driver yesterday, and it was that same scenario. Evidently that is their canned response for the fact that they didn't do anything. The BD dept. is so understaffed and the things they have to do that has nothing to do with "developing business" keeps them from functioning in a productive way.</p><p> </p><p>With the track record on following up on sales leads, is it any wonder drivers won't go out of there way to turn them in? Most sales leads turned in by drivers are dead ends because they are being forced to turn them in. So they just jot down some business name to get management off their back. </p><p> </p><p>There's no substitute for an actual "sales rep." (I know that's not politically correct, but more factually descriptive) making a call on these businesses. Instead, they sit in an office checking email and participating in conference calls (both which are probably preaching about the lack of new business). Spend the remaining few hours putting out fires and looking at damaged packages. Then finish the day typing out a report showing what they accomplished (or more to the point, didn't accomplish). </p><p> </p><p>I was hired as a delivery driver.....if I wanted to be a salesman, I would have applied for that position. Of course, if they want to double my salary, I could sneak a little sales time into my otherwise un-busy day!</p></blockquote><p></p>
[QUOTE="JustTired, post: 323760, member: 10234"] I just had a conversation with another driver yesterday, and it was that same scenario. Evidently that is their canned response for the fact that they didn't do anything. The BD dept. is so understaffed and the things they have to do that has nothing to do with "developing business" keeps them from functioning in a productive way. With the track record on following up on sales leads, is it any wonder drivers won't go out of there way to turn them in? Most sales leads turned in by drivers are dead ends because they are being forced to turn them in. So they just jot down some business name to get management off their back. There's no substitute for an actual "sales rep." (I know that's not politically correct, but more factually descriptive) making a call on these businesses. Instead, they sit in an office checking email and participating in conference calls (both which are probably preaching about the lack of new business). Spend the remaining few hours putting out fires and looking at damaged packages. Then finish the day typing out a report showing what they accomplished (or more to the point, didn't accomplish). I was hired as a delivery driver.....if I wanted to be a salesman, I would have applied for that position. Of course, if they want to double my salary, I could sneak a little sales time into my otherwise un-busy day! [/QUOTE]
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