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Sales Leads: What's the Point?
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<blockquote data-quote="Billy" data-source="post: 490251" data-attributes="member: 17377"><p>I didn't read all the post so I apologize if it's been said already. My center recently had a sales lead meeting which I attended. I had the same questions as you and ask them there. Their answers were as follows; </p><p> The point as I'm sure you know is to increase volume and save jobs. The process is you submit a lead and it goes to a call center. They call the customer and confirm that they want an account. If they say yes they're given an account and that's the end of it. No rep is assigned to any account that doesn't produce more than 40k annually. Then depending on volume is the type of rep, and equipment credits they receive. A customer that produces less can still call the 800 number and speak to someone. If the problem warrants a rep will be sent to the location. If you're having a problem with a rep not following up on a lead to get business from a competitor inform the head sales person. ( their boss ) They will fix that problem immediately. </p><p> I left the meeting with the " I'm from Missouri " attitude, but will try to get leads again. I really don't want to see the junior guys lose their jobs because of volume</p></blockquote><p></p>
[QUOTE="Billy, post: 490251, member: 17377"] I didn't read all the post so I apologize if it's been said already. My center recently had a sales lead meeting which I attended. I had the same questions as you and ask them there. Their answers were as follows; The point as I'm sure you know is to increase volume and save jobs. The process is you submit a lead and it goes to a call center. They call the customer and confirm that they want an account. If they say yes they're given an account and that's the end of it. No rep is assigned to any account that doesn't produce more than 40k annually. Then depending on volume is the type of rep, and equipment credits they receive. A customer that produces less can still call the 800 number and speak to someone. If the problem warrants a rep will be sent to the location. If you're having a problem with a rep not following up on a lead to get business from a competitor inform the head sales person. ( their boss ) They will fix that problem immediately. I left the meeting with the " I'm from Missouri " attitude, but will try to get leads again. I really don't want to see the junior guys lose their jobs because of volume [/QUOTE]
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