I can top that story. I had a customer, who was also a friend of mine, call me in a panic on a Saturday. He and his wife were going on a cruise and she had ordered a new bikini Saturday air. Our air driver could not find his house (even though he lives in the city) and brought the package back. The customer calls me to see if there is any way that he can get the pkg as they are leaving the next day. I call my boss to explain what is happening, tell him that I would like to help this guy out and would I set the burglar alarms off I did it. Turns out we didn't have any alarms (we do now) so I had no problem getting the package and helping my friend out. He in turn helped me out by giving me a $20 gift certificate to his michigan stand. All of this would have been avoided had the Saturday air driver taken two seconds to call the number on the package or used a little bit of logic in trying to determine which house was the right one.