Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Saturday delivery pushed till tuesday HELP
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="domsdad" data-source="post: 149417" data-attributes="member: 8053"><p>Well the package did show up this morning but we did not get a chance to ask the driver what happened. I did recieve a phone call from a manager who explained to me that she did not know what happend to the package but they received it first thing this morning and sent it out asap. When I asked why the system showed scanned out for delivery at 7:08 on saturday I was told that means it should have been there, but it was probably at another location. HUH? Now I have to work on getting a refund.</p><p>We all make mistakes at our jobs but stepping to the plate and admitting guilt with the truth is always the best policy.</p><p>The customers would rather here a sorry with the truth, than the run around that does not make sense.</p></blockquote><p></p>
[QUOTE="domsdad, post: 149417, member: 8053"] Well the package did show up this morning but we did not get a chance to ask the driver what happened. I did recieve a phone call from a manager who explained to me that she did not know what happend to the package but they received it first thing this morning and sent it out asap. When I asked why the system showed scanned out for delivery at 7:08 on saturday I was told that means it should have been there, but it was probably at another location. HUH? Now I have to work on getting a refund. We all make mistakes at our jobs but stepping to the plate and admitting guilt with the truth is always the best policy. The customers would rather here a sorry with the truth, than the run around that does not make sense. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Saturday delivery pushed till tuesday HELP
Top