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Shipping w/UPS is not cheap
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<blockquote data-quote="dannyboy" data-source="post: 310721" data-attributes="member: 484"><p>Yes they do. But at what cost.</p><p> </p><p>We had a large firm that did many thousands of dollars worth of shipping through us every day. Mostly NDA letters. Gravy, as most went to courthouses throughout the USA.</p><p> </p><p>For about a month, they kept getting "revenue enhancements" on the letters, the auditors were weighing the letters and charging by the pound. In many cases, the upcharge was 3-5 times what the letter cost. Because of UPS's slow response to the issue, we lost them to FEDEX. I dont know if they ever really got it straight or not. IT was costing the company more than 8 grand extra a week in shipping.</p><p> </p><p>Everybody knows, as long as it is paper work, and it will fit in a letter envelope, it goes by the letter charge, not the weight. But someone didnt tell the people doing the upcharge.</p><p> </p><p>Problem with revenue auditors that do not work for UPS, but are subed out with the promise of future employment if they "produce", is that there are many upcharges that should not be made as well.</p><p> </p><p>d</p><p> </p><p>There are many boxes that go through our system that are marked not oversize per UPS corp, and that goes to show that it has been a problem for quite a while.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 310721, member: 484"] Yes they do. But at what cost. We had a large firm that did many thousands of dollars worth of shipping through us every day. Mostly NDA letters. Gravy, as most went to courthouses throughout the USA. For about a month, they kept getting "revenue enhancements" on the letters, the auditors were weighing the letters and charging by the pound. In many cases, the upcharge was 3-5 times what the letter cost. Because of UPS's slow response to the issue, we lost them to FEDEX. I dont know if they ever really got it straight or not. IT was costing the company more than 8 grand extra a week in shipping. Everybody knows, as long as it is paper work, and it will fit in a letter envelope, it goes by the letter charge, not the weight. But someone didnt tell the people doing the upcharge. Problem with revenue auditors that do not work for UPS, but are subed out with the promise of future employment if they "produce", is that there are many upcharges that should not be made as well. d There are many boxes that go through our system that are marked not oversize per UPS corp, and that goes to show that it has been a problem for quite a while. d [/QUOTE]
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