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<blockquote data-quote="DS" data-source="post: 310158" data-attributes="member: 556"><p>I see most of you agree with db that "going by the book" would be the proper way to deal with this.I disagree.I'm with overnine on this one.</p><p>I agree there are some shippers trying to save money by lying about the weight,or applying sig req stickers etc.,but the way I see it,its not my call to do anything other than what the customer requests.if it says "keep from direct sunlight",I'll find a nice shady spot,if it says "please leave next door #58"why not,if it says "sig req",and there's no sign of life,I'm writing out an info-notice while knocking on the neighbors door.Hopefully they will take it and I let them know where thier pkg is.</p><p>We are supposed to provide a service for the customer.If you have a problem with the way some shippers take advantage of ups,take it up with your center manager,its not your job to decide if something needs a signature.</p><p>Whats so hard about leaving an info notice and trying again tomorrow?</p><p>It will be on your head if you piss off a customer,or like overnine said,driver release something that you shouldn't have.</p></blockquote><p></p>
[QUOTE="DS, post: 310158, member: 556"] I see most of you agree with db that "going by the book" would be the proper way to deal with this.I disagree.I'm with overnine on this one. I agree there are some shippers trying to save money by lying about the weight,or applying sig req stickers etc.,but the way I see it,its not my call to do anything other than what the customer requests.if it says "keep from direct sunlight",I'll find a nice shady spot,if it says "please leave next door #58"why not,if it says "sig req",and there's no sign of life,I'm writing out an info-notice while knocking on the neighbors door.Hopefully they will take it and I let them know where thier pkg is. We are supposed to provide a service for the customer.If you have a problem with the way some shippers take advantage of ups,take it up with your center manager,its not your job to decide if something needs a signature. Whats so hard about leaving an info notice and trying again tomorrow? It will be on your head if you piss off a customer,or like overnine said,driver release something that you shouldn't have. [/QUOTE]
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