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Signs of backward progression
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<blockquote data-quote="scoobypanda" data-source="post: 539575" data-attributes="member: 13957"><p>Hey Danny, welcome back. I haven't enjoyed the threads as much because you are without a doubt, my favorite poster. </p><p>While we have yet to push back commit times, we have a frightening number of service failures every day. UPS won't pay a driver to shuttle misloads. Our local got a cease & desist order to stop supervisors from doing the shuttling, but in the meantime our customers are stuck with subpar service. I am afraid that the rush to the panic button has led our company to be extremely penny-wise and monumentally pound-foolish.</p><p>Take a 25-30 year guy, give them some of the overflow air we have every day, then have them shuttle the misloads. We provide better service and we take care of a veteran driver instead of offering them a porter job ( pushing a broom is a strange form of gratitude for a quarter century of service ).</p><p>Refunding packages and loss of customer satisfaction outweigh on-road costs, but everyone is afraid of putting another load out. Forest......trees....</p></blockquote><p></p>
[QUOTE="scoobypanda, post: 539575, member: 13957"] Hey Danny, welcome back. I haven't enjoyed the threads as much because you are without a doubt, my favorite poster. While we have yet to push back commit times, we have a frightening number of service failures every day. UPS won't pay a driver to shuttle misloads. Our local got a cease & desist order to stop supervisors from doing the shuttling, but in the meantime our customers are stuck with subpar service. I am afraid that the rush to the panic button has led our company to be extremely penny-wise and monumentally pound-foolish. Take a 25-30 year guy, give them some of the overflow air we have every day, then have them shuttle the misloads. We provide better service and we take care of a veteran driver instead of offering them a porter job ( pushing a broom is a strange form of gratitude for a quarter century of service ). Refunding packages and loss of customer satisfaction outweigh on-road costs, but everyone is afraid of putting another load out. Forest......trees.... [/QUOTE]
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