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<blockquote data-quote="dezguy" data-source="post: 1671225" data-attributes="member: 49811"><p>Whenever I get a request like that I say "I'll see what I can do". Both the CSR and me know that means, if I get there before the time the customer wants, I get there. I don't go out of my way anymore to satisfy customers who want their package before a certain time, especially when we're getting on the road late 4 days out of 5.</p></blockquote><p></p>
[QUOTE="dezguy, post: 1671225, member: 49811"] Whenever I get a request like that I say "I'll see what I can do". Both the CSR and me know that means, if I get there before the time the customer wants, I get there. I don't go out of my way anymore to satisfy customers who want their package before a certain time, especially when we're getting on the road late 4 days out of 5. [/QUOTE]
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