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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1671239" data-attributes="member: 12570"><p>While I do try to accommodate customers with "special requests", I <strong>do not</strong> meet customers on road as they invariably either arrive late to the meet point or change their mind and don't show up at all.</p><p></p><p>A few years ago our OMS gave my personal cell phone (without my permission) to a customer who then called me to see if they could meet me on road. I did not break off or change my schedule---I told them where I would be at an approximate time and told them to meet me there---I did let the OMS clerk know in no uncertain terms that she was to never do that again.</p><p></p><p>As was stated above, they pay for delivery by a certain time----if they wanted it earlier they should have paid for the upgraded service.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1671239, member: 12570"] While I do try to accommodate customers with "special requests", I [B]do not[/B] meet customers on road as they invariably either arrive late to the meet point or change their mind and don't show up at all. A few years ago our OMS gave my personal cell phone (without my permission) to a customer who then called me to see if they could meet me on road. I did not break off or change my schedule---I told them where I would be at an approximate time and told them to meet me there---I did let the OMS clerk know in no uncertain terms that she was to never do that again. As was stated above, they pay for delivery by a certain time----if they wanted it earlier they should have paid for the upgraded service. [/QUOTE]
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