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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1686580" data-attributes="member: 12570"><p>We used to accommodate customers such as this by holding their packages for up to 7 days following their 3 delivery attempts. We then learned that certain customers had no intention of getting the money in the first 3 days and would use the 7 day hold to raise the money so we have since changed the policy to where we now RTS CODs after the 3rd delivery attempt and do not allow them to be put on hold after the 2nd attempt.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1686580, member: 12570"] We used to accommodate customers such as this by holding their packages for up to 7 days following their 3 delivery attempts. We then learned that certain customers had no intention of getting the money in the first 3 days and would use the 7 day hold to raise the money so we have since changed the policy to where we now RTS CODs after the 3rd delivery attempt and do not allow them to be put on hold after the 2nd attempt. [/QUOTE]
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