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SSFI (Severe Service Failure Investigation)
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<blockquote data-quote="Jack4343" data-source="post: 419609" data-attributes="member: 7328"><p>I think I had one once. It involved an large SSI account, Pottery Barn. The SSI time was between 10:30am - 12:00pm. They had over 450 boxes that day in a 24 foot van. I had a time study management guy with me. I got to the stop on time and started scanning. I was scanning packages well past 12pm. The time study guy asked me if I knew the time so I put the stop in pre-record, went back to the main screen to see the time (this was before the time was on all the screens in the DIAD) and then reopened the stop and finished scanning packages. Of course, by doing that after 12pm, it showed that all the packages were now service failures. I didn't get in trouble for this instance but my on-car sup took a beating for me from our corporate office. An investigation would've proved that I was at the stop on time so I wasn't really worried about losing my job. However, I have NEVER been asked to run that route again and that is fine with me! <img src="/community/styles/default/xenforo/smilies/smile.png" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="Jack4343, post: 419609, member: 7328"] I think I had one once. It involved an large SSI account, Pottery Barn. The SSI time was between 10:30am - 12:00pm. They had over 450 boxes that day in a 24 foot van. I had a time study management guy with me. I got to the stop on time and started scanning. I was scanning packages well past 12pm. The time study guy asked me if I knew the time so I put the stop in pre-record, went back to the main screen to see the time (this was before the time was on all the screens in the DIAD) and then reopened the stop and finished scanning packages. Of course, by doing that after 12pm, it showed that all the packages were now service failures. I didn't get in trouble for this instance but my on-car sup took a beating for me from our corporate office. An investigation would've proved that I was at the stop on time so I wasn't really worried about losing my job. However, I have NEVER been asked to run that route again and that is fine with me! :) [/QUOTE]
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