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Started HD pickups at my terminal today
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<blockquote data-quote="HomeDelivery" data-source="post: 1040813" data-attributes="member: 33696"><p>HD here been doing it since October</p><p></p><p>one terminal has it sequenced into the manifest</p><p></p><p>another is still behind & they need to update so it can be plotted into the sequence order</p><p></p><p>---------------------------</p><p></p><p>i have to press alt+L to unlock screen</p><p></p><p>then, p/up listing</p><p></p><p>choose the address </p><p></p><p>accept </p><p></p><p>scan barcode</p><p></p><p>close stop</p><p></p><p>----------------------------</p><p></p><p>from another thread: i already stated that it varies from a Call Tag (which is 3 attempts)</p><p></p><p>p/up is from the customer calling FedEx to get it from their home & on the manifest, it usually states special instructions</p><p></p><p>like today for example, "side door & after 1500"</p><p></p><p>I was there at 1130 & will not be in the area after 1500... </p><p></p><p>so i broke out my pre-paid cellphone to contact the customer if the return box is already outside</p><p></p><p>yep & thanked customer for having the pickup ready</p><p></p><p>---------------------------------------</p><p></p><p>if the customer hadn't left the package out where they said it would, you choose a code, and leave a doortag to "re-schedule" for another day... only 1 attempt will be made to reduce the mileage & attempts made.</p><p></p><p>--------------------------------------</p><p></p><p>we're also not allowed to used the big consolidated Ground / HD doortags yet; we need to use up the old post-it delivery notices & the longer "sorry we missed you" doortags first. Those bigger doortags shouldn't be used until January.</p></blockquote><p></p>
[QUOTE="HomeDelivery, post: 1040813, member: 33696"] HD here been doing it since October one terminal has it sequenced into the manifest another is still behind & they need to update so it can be plotted into the sequence order --------------------------- i have to press alt+L to unlock screen then, p/up listing choose the address accept scan barcode close stop ---------------------------- from another thread: i already stated that it varies from a Call Tag (which is 3 attempts) p/up is from the customer calling FedEx to get it from their home & on the manifest, it usually states special instructions like today for example, "side door & after 1500" I was there at 1130 & will not be in the area after 1500... so i broke out my pre-paid cellphone to contact the customer if the return box is already outside yep & thanked customer for having the pickup ready --------------------------------------- if the customer hadn't left the package out where they said it would, you choose a code, and leave a doortag to "re-schedule" for another day... only 1 attempt will be made to reduce the mileage & attempts made. -------------------------------------- we're also not allowed to used the big consolidated Ground / HD doortags yet; we need to use up the old post-it delivery notices & the longer "sorry we missed you" doortags first. Those bigger doortags shouldn't be used until January. [/QUOTE]
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