Stolen, yet no claim!

Discussion in 'UPS Discussions' started by nmang2412, Dec 3, 2012.

  1. nmang2412

    nmang2412 New Member

    So i made a delivery to a house who i only put the package at the back door, as i stepped down the porch the neighbor stopped me and informed me of a note on her door saying that all the packages being left on the streets front porches are being stolen. I informed her this is what were taught to do. She pointed to a parking lot and told me that they park and steal all the packages i leave. I told her that if this happens agian call the police and file a claim with ups. Did i do the right thing, do i have to deliver to the back door of that whole street now? Keep in mind im a helper, my driver trusts me to deal with the people who ask me stuff.
     
  2. Paycheck

    Paycheck New Member

    Do you make enough money as a helper to pay for the contents of the packages? Never leave a package in a area you are unsure about. Scan a deliver notice and record the package as not in. The worst that could happen is the customer call in a complaint, the positive is its for a non delivery versus a missing package.
     
  3. nmang2412

    nmang2412 New Member

    I
    understand what your saying, i leave the pakages as hidden as possible. But if they know its there they will find it. I cant just not deliver all these stops, its a whole street. I make really good DRs but im probably going to tell my driver to deliver that street.
     
  4. Funfact

    Funfact Well-Known Member

    HELLO, why are you asking us ask your driver he/ she knows the area we don't.
     
  5. barnyard

    barnyard KTM rider Staff Member

    I was kind of wondering the same.
     
  6. rod

    rod retired and happy

    Are you just temporary Christmas help or a regular pt time dude jumping for peak? I've never heard of them trying to get temp help to pay for a package.
     
  7. Brain Genocide

    Brain Genocide New Member

    During my orientation I was told to keep an eye out for possible vehicles following us during delivery. If I have any suspision I should take license plate dow or a picture with the phone , also report it to the driver, In your case with the neighbor talking to you, if she see's this happening she too can take pictures of strangers and thier vehicles.
     
  8. Covemastah

    Covemastah Suspension Ovah !!! Tom is free FU Goodell !!

    Just do as the customer asked,is it that hard !! Your being told of the thefts in the neighborhood !! what if it was your Moms pkge !! The driver doesn't want to see a claim or a complaint,
    just do as your told !!
     
  9. sortaisle

    sortaisle Livin the cardboard dream

    I'm curious about the several high claims. Usually, those wind up being sig required in our building...they lock that street in the board and you can't release them at all.
     
  10. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    It is possible to override the NO DR in the DIAD.
     
  11. Funfact

    Funfact Well-Known Member

    Are they no DR stop or a No delivery / pickups address we have a couple of those in are building if they get a package be it Shipper release or not they have to come to the building and sign for it.
     
  12. Funfact

    Funfact Well-Known Member

    Just not Sig required.
     
  13. serenity now

    serenity now Guest

    if you override a no-dr and then the release becomes a problem, how will you justify your decision?
     
  14. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Did I say that I do it? All I said is that it is possible to override the NO DR in the DIAD.
     
  15. gingerkat

    gingerkat Well-Known Member

    I got in trouble from my driver yesterday for not leaving the package when it was a no DR. The only reason I knew what a that was, was from this site.