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Stop thinking in crisis, start thinking in opportunities!
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<blockquote data-quote="The Other Side" data-source="post: 495852" data-attributes="member: 17969"><p>Now , theres the real answer to the problem.</p><p> </p><p>Instead of cutting back and jeopardizing the business as "we" are doing, why not expand and put a DEATH BLOW on the competition??</p><p> </p><p>Why not expand our drivers flexibility and provide the kind of service customers are looking for?</p><p> </p><p>As i stated earlier, the business model used in the good days (good economy) do not work in the present environment. (recession)</p><p> </p><p>When customers are changing the way "they" do business (ie: cutting work day hours, eliminating waste) we are still putting those customers last by doing what is good for UPS on paper!!!</p><p> </p><p>If a customer cuts an hour off their workday and goes from a 5pm pickup to a 4pm pickup, most of the time we cant accomodate them.</p><p> </p><p>The customers only option is to look at another carrier. (fedex)</p><p> </p><p>Fedex is weak and package volume will only grow as we fail what we have already.</p><p> </p><p>The savings from eliminating BD and every other redundant management person who is not really necessary to the business would pay for the increase in trucks and service.</p><p> </p><p>The service aspect alone would pay for itself.</p><p> </p><p>One of the biggest problems is the redundancy of supervisors who are not really needed.</p><p> </p><p>The old adage " too many chiefs, not enough indians" could apply in many centers.</p><p> </p><p>We have to adjust to a buyers market rather than trying to keep a sellers market going. We at UPS have nothing to offer the customer presently than HIGHER rates and poor service.</p><p> </p><p>Higher rates + poor service = <span style="color: red">loss of business</span>.</p><p> </p><p>Higher rates + out of the box thinking = <span style="color: seagreen">market domination</span>.</p><p> </p><p>If we put more trucks on the road, made every pickup ontime, insured that every package everyday meant more than morning B.S. , and the drivers made a committment to getting off the road as soon as possible, plus make a committment to using the extra time to business developing, we could succeed in a recession market.</p><p> </p><p>The old ways dont work. IE doesnt have the FIRST clue how to run this business other than into the ground!</p><p> </p><p>How long before UPS compromises its business as a whole with methodologies that dont work??</p><p> </p><p>We as a company have an opportunity right now to put a choke hold on Fedex and possibly put them into a deep hole.</p><p> </p><p>But we are not taking that into consideration.</p><p> </p><p>For months now, all the IE geeks have not been able to stem the bleeding from loss of volume. They have however, managed to lose more and more business each month to Fedex.</p><p> </p><p>Maybe its time to revisit driver managers? Maybe its time to revisit "on the road supervision"? Maybe its time to "tap into" the depth of knowledge of its front line employees and listen to what could really work!</p><p> </p><p>At this rate, overtime will continue to mount, districts will consistently show a loss vs. profit and the answers will remain on the shop floor silent.</p><p> </p><p>So many TIES and no one with the "nuts" to step up and disagree with the district management on the direction of the company.</p><p> </p><p>They same old message from every supervisor "i just do what Im told".</p><p> </p><p>Now theres a recipe for success!<img src="/community/styles/default/xenforo/smilies/FeltTip/sick.png" class="smilie" loading="lazy" alt=":sick:" title="Sick :sick:" data-shortname=":sick:" /></p></blockquote><p></p>
[QUOTE="The Other Side, post: 495852, member: 17969"] Now , theres the real answer to the problem. Instead of cutting back and jeopardizing the business as "we" are doing, why not expand and put a DEATH BLOW on the competition?? Why not expand our drivers flexibility and provide the kind of service customers are looking for? As i stated earlier, the business model used in the good days (good economy) do not work in the present environment. (recession) When customers are changing the way "they" do business (ie: cutting work day hours, eliminating waste) we are still putting those customers last by doing what is good for UPS on paper!!! If a customer cuts an hour off their workday and goes from a 5pm pickup to a 4pm pickup, most of the time we cant accomodate them. The customers only option is to look at another carrier. (fedex) Fedex is weak and package volume will only grow as we fail what we have already. The savings from eliminating BD and every other redundant management person who is not really necessary to the business would pay for the increase in trucks and service. The service aspect alone would pay for itself. One of the biggest problems is the redundancy of supervisors who are not really needed. The old adage " too many chiefs, not enough indians" could apply in many centers. We have to adjust to a buyers market rather than trying to keep a sellers market going. We at UPS have nothing to offer the customer presently than HIGHER rates and poor service. Higher rates + poor service = [COLOR=red]loss of business[/COLOR]. Higher rates + out of the box thinking = [COLOR=seagreen]market domination[/COLOR]. If we put more trucks on the road, made every pickup ontime, insured that every package everyday meant more than morning B.S. , and the drivers made a committment to getting off the road as soon as possible, plus make a committment to using the extra time to business developing, we could succeed in a recession market. The old ways dont work. IE doesnt have the FIRST clue how to run this business other than into the ground! How long before UPS compromises its business as a whole with methodologies that dont work?? We as a company have an opportunity right now to put a choke hold on Fedex and possibly put them into a deep hole. But we are not taking that into consideration. For months now, all the IE geeks have not been able to stem the bleeding from loss of volume. They have however, managed to lose more and more business each month to Fedex. Maybe its time to revisit driver managers? Maybe its time to revisit "on the road supervision"? Maybe its time to "tap into" the depth of knowledge of its front line employees and listen to what could really work! At this rate, overtime will continue to mount, districts will consistently show a loss vs. profit and the answers will remain on the shop floor silent. So many TIES and no one with the "nuts" to step up and disagree with the district management on the direction of the company. They same old message from every supervisor "i just do what Im told". Now theres a recipe for success!:sick: [/QUOTE]
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