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Strangest or most memorable customer complaint?
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<blockquote data-quote="retiredTxfeeder" data-source="post: 1433916" data-attributes="member: 52978"><p>I delivered to a Yamaha motorcycle dealer. 99% of their packages were COD, even from Yamaha and all other suppliers. It was a nightmare. I might get 10 packages from Yamaha from 4 different factories and had to keep the cod and checks straight. Their bookkeeper was a nice little old lady about 80 years old. The parts manager would meet me every day and be very interested in what I brought. I had to keep an eye on him because he would want to walk away with boxes before I made sure they were paid and signed for. Come to find out, the guy was ordering stuff for himself, having the company pay for it, then he would steal it. The owner eventually figured out something was amiss and confronted the guy. He claimed that I was drunk most days that I came in there, and I was stealing stuff from them. They called in and informed UPS. I got called into the office with a bunch of big shots and grilled. I didn't know WTF was going on. This was on a Friday. I had to wait till Tuesday to find out what was going on since they were closed on Mondays. On Tuesday I went there and asked the owner about it. They told me the story, then apologized, because in the meantime, the guy had confessed, and they had gone to his house and it was full of stolen merchandise. The owner called UPS and explained what happened and smoothed it over. I was ready to whip the guy's ass, and I would have if I had ever seen him again. The owner assured me he wouldn't show his face there ever again.</p></blockquote><p></p>
[QUOTE="retiredTxfeeder, post: 1433916, member: 52978"] I delivered to a Yamaha motorcycle dealer. 99% of their packages were COD, even from Yamaha and all other suppliers. It was a nightmare. I might get 10 packages from Yamaha from 4 different factories and had to keep the cod and checks straight. Their bookkeeper was a nice little old lady about 80 years old. The parts manager would meet me every day and be very interested in what I brought. I had to keep an eye on him because he would want to walk away with boxes before I made sure they were paid and signed for. Come to find out, the guy was ordering stuff for himself, having the company pay for it, then he would steal it. The owner eventually figured out something was amiss and confronted the guy. He claimed that I was drunk most days that I came in there, and I was stealing stuff from them. They called in and informed UPS. I got called into the office with a bunch of big shots and grilled. I didn't know WTF was going on. This was on a Friday. I had to wait till Tuesday to find out what was going on since they were closed on Mondays. On Tuesday I went there and asked the owner about it. They told me the story, then apologized, because in the meantime, the guy had confessed, and they had gone to his house and it was full of stolen merchandise. The owner called UPS and explained what happened and smoothed it over. I was ready to whip the guy's ass, and I would have if I had ever seen him again. The owner assured me he wouldn't show his face there ever again. [/QUOTE]
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Strangest or most memorable customer complaint?
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