You see the videos on YOUTUBE. You know the ones. Somebody filming the UPS guy stuck in the snow in a driveway or street all the while making snarky comments about the idiot driver. Well how do you handle it? You know UPS's policy. No help from unauthorized partys. Call a tow truck. Now they want the drivers to pay the tow bill. $500. They say "put your chains on". They say "it's simple. Don't get stuck". It is not that simple when dealing with 1 foot of new snow or blizzard conditions.