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<blockquote data-quote="Ricochet1a" data-source="post: 891920" data-attributes="member: 22880"><p>So how is that supposed to work? They haven't changed the software.... yet. So how are you to KNOW that you have P1 on your truck that you didn't deliver (supposedly buried in your P2 stop order)?</p><p></p><p>Are they going to have dispatch or your manager run a report (like usually occurs for Saturday operations), at 10:45 each weekday to identify any P1 pieces that were SIP-ed but don't have a POD on them?</p><p></p><p>Are they going to run a report of your P1 van scans that don't have a POD, then send you a message that you have so and so P1 still in your truck, going to so and so address - get it POD PDQ or you're SOL...</p><p></p><p>Those that have run Express know the system isn't set up to handle that, especially on a station wide basis. </p><p></p><p>About the only thing they can do is get an EXACT count of P1 going onto each truck, have each Courier sign off on that number, then send a message to dispatch as soon as they complete their P1 cycle that they got off so many P1 pieces (and having to keep a count as they do so in the cab supposedly). </p><p></p><p>Since there isn't any method for the powerpad software to cue the Courier that they scanned a P1 piece in the station - and still have P1 on board the truck at 10:30 (no POD scan in the powerpad), just how are they supposed to implement this?</p><p></p><p>With fully enabled ROADS software - this requirement would be simple to meet. The software could be programmed to give an alert that pieces are about to burn, given the AB # and destination address for the pieces, then the Courier could do a search of their truck (going through their P2), locate the volume and deliver it. God forbid that a Courier missorts a P1 piece that would require them to backtrack to the beginning of their route - forget about productivity for the day in that case. </p><p></p><p>This is actually something that SHOULD be happening - focus on service. But there isn't the technology available with the current software to enable this to happen without some massive scrambling at either dispatch or station (most likely would have to be done by station managers). </p><p></p><p>I can imagine it now, everyone pull off to the side as soon as they have done their last P1 stop and retransmit all their scans so that they are in the system. At 10:45, the station managers are frantically running reports and identifying routes that have missing POD for P1. Messages fly out, Couriers spend more time searching through their truck for missorted P1. Yes, service will improve (no P1 POD at 4:00 PM), but the quest for productivity above all will be ended. </p><p></p><p>Since the individual perfromance review is history, this means that the only way to "motivate" Couriers to not missort their truck (when they are being pushed out of the building with less and less time to do a proper fine sort), is to start handing out OLCC and Warning letters for 2nd occurrances of missorted P1. </p><p></p><p>If this is to become DGO wide policy, the only solution is new software.... Which is more practible in the long run, new software or the games that would have to be done with the current software? My vote is on new software coming down the pike eventually.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 891920, member: 22880"] So how is that supposed to work? They haven't changed the software.... yet. So how are you to KNOW that you have P1 on your truck that you didn't deliver (supposedly buried in your P2 stop order)? Are they going to have dispatch or your manager run a report (like usually occurs for Saturday operations), at 10:45 each weekday to identify any P1 pieces that were SIP-ed but don't have a POD on them? Are they going to run a report of your P1 van scans that don't have a POD, then send you a message that you have so and so P1 still in your truck, going to so and so address - get it POD PDQ or you're SOL... Those that have run Express know the system isn't set up to handle that, especially on a station wide basis. About the only thing they can do is get an EXACT count of P1 going onto each truck, have each Courier sign off on that number, then send a message to dispatch as soon as they complete their P1 cycle that they got off so many P1 pieces (and having to keep a count as they do so in the cab supposedly). Since there isn't any method for the powerpad software to cue the Courier that they scanned a P1 piece in the station - and still have P1 on board the truck at 10:30 (no POD scan in the powerpad), just how are they supposed to implement this? With fully enabled ROADS software - this requirement would be simple to meet. The software could be programmed to give an alert that pieces are about to burn, given the AB # and destination address for the pieces, then the Courier could do a search of their truck (going through their P2), locate the volume and deliver it. God forbid that a Courier missorts a P1 piece that would require them to backtrack to the beginning of their route - forget about productivity for the day in that case. This is actually something that SHOULD be happening - focus on service. But there isn't the technology available with the current software to enable this to happen without some massive scrambling at either dispatch or station (most likely would have to be done by station managers). I can imagine it now, everyone pull off to the side as soon as they have done their last P1 stop and retransmit all their scans so that they are in the system. At 10:45, the station managers are frantically running reports and identifying routes that have missing POD for P1. Messages fly out, Couriers spend more time searching through their truck for missorted P1. Yes, service will improve (no P1 POD at 4:00 PM), but the quest for productivity above all will be ended. Since the individual perfromance review is history, this means that the only way to "motivate" Couriers to not missort their truck (when they are being pushed out of the building with less and less time to do a proper fine sort), is to start handing out OLCC and Warning letters for 2nd occurrances of missorted P1. If this is to become DGO wide policy, the only solution is new software.... Which is more practible in the long run, new software or the games that would have to be done with the current software? My vote is on new software coming down the pike eventually. [/QUOTE]
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