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<blockquote data-quote="brown67" data-source="post: 1243702" data-attributes="member: 5457"><p>UPS keeps trying to do more and more with less and less, and this year it failed. Customers are taking a backseat to efficiency. Friends are posting on facebook about their packages being "out for delivery" for 3 days straight in areas of the country with no weather delays. It is really sad, because this NEVER happened a few years ago. Everything was cleaned up on Christmas Eve and we bent over backwards to get anything that looked like a Christmas present delivered. Drivers were bring back 100 stops on the 23rd, because there wasn't enough time in the day to make service. Sups were saying it would be impossible to get clean on the 24th. On the 23rd we had a 45' trailer that was 75% full with just missed deliveries. Time to rethink how we handle peak. </p><p></p><p>The olds days of a slow build from Thanksgiving to Christmas are over, but the company still plans that way. Peak starts on the Monday after Thanksgiving and goes to mid January now. The week after Thanksgiving is nearly as bad as the week before Christmas.</p></blockquote><p></p>
[QUOTE="brown67, post: 1243702, member: 5457"] UPS keeps trying to do more and more with less and less, and this year it failed. Customers are taking a backseat to efficiency. Friends are posting on facebook about their packages being "out for delivery" for 3 days straight in areas of the country with no weather delays. It is really sad, because this NEVER happened a few years ago. Everything was cleaned up on Christmas Eve and we bent over backwards to get anything that looked like a Christmas present delivered. Drivers were bring back 100 stops on the 23rd, because there wasn't enough time in the day to make service. Sups were saying it would be impossible to get clean on the 24th. On the 23rd we had a 45' trailer that was 75% full with just missed deliveries. Time to rethink how we handle peak. The olds days of a slow build from Thanksgiving to Christmas are over, but the company still plans that way. Peak starts on the Monday after Thanksgiving and goes to mid January now. The week after Thanksgiving is nearly as bad as the week before Christmas. [/QUOTE]
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